Privacy Policy

Information We Collect & How We Use It

When you place an order, or use any online form on our website we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc. By submitting this information you consent to use of the information in accordance with this Privacy Policy as amended from time to time.

We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We may also us aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to thrid parties. These statistics will not include information that can be used to identify any individual.

We and may also wish to provide you with information about special features of our website or any special services or products which we think may be of interest to you. If you would rather not receive  this information, please send e-mail entitled "NO MAIL" to sales@heritage-supplies.com

If, at any time, you wish to have your information removed from our active database, please send an e-mail entitled "REMOVE FROM DATABASE" to sales@heritage-supplies.com We will take steps to ensure that the information is deleted as soon as reasonably practicable.





Our Use of Cookies and Other Information Gathering Technologies

Cookies are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the website. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently us them.

The creation of a cookie on your computer does not give the website any access to other information such as your e-mail address.

How We Protect Your Information

We endeavour to protect the information you provide and there are various security procedures that have been put in place, as set out in this policy.

Changes

If we change our Privacy Policy we will post the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.